Europen X Symantra: For Trade Associations, these foundations matter.
EUROPEN selected Symantra to take the next step in its digital journey: moving from a fragmented environment across Excel, Outlook, communication tools and its existing Member Area to one connected digital ecosystem.
The ambition was clear:
better connected data,
smarter operations
and a much stronger digital experience for Members.
Symantra has delivered:
→ A specialised CRM for Business Associations, integrated with their key tools
→ A fresh, modern Member Platform, deeply connected with the CRM
→ One source of truth for Member and stakeholder data
→ Smarter communications and outreach processes
→ Member self service and advanced directories
→ Fluid access to groups, meetings, documents and content
→ Smart automations reducing repetitive operational work
The transformation goes beyond technology:
-Staff can spend less time managing data, Excel files and disconnected processes.
-Members get a radically better way to discover and experience the full value of their membership.
For Trade Associations, these foundations matter.
Connecting data, communications, operations and the Member experience create ONE operating model, ONE source of truth and ONE connected Member journey.
A great step forward towards a truly Digital First and Member First organisation.
💬 Ready to move away from fragmented data, Excels and substandard Member area? Get in touch.
About Europen
EUROPEN -the European Organisation for Packaging and the Environment- is a cross-industry organization presenting the opinion of the packaging supply chain in Europe on topics related to packaging, packaging waste and the environment, independent of any specific packaging material or system. EUROPEN aims to achieve a fully accessible and harmonised European market for packaging and packaged products, while protecting the product and the environment.
About Symantra
Symantra is the go to Tech agency for Business & Trade Associations, federations and B2B networks across Europe. Our AI-powered Member Extranet & CRM are built specifically for B2B communities, with 40+ integrated, enterprise grade modules.
